Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 23, 2024 - 05:30 GMT+08:00
Scheduled
* Date and Time * Feb 22 21:30 - 22:30 UTC * Feb 22 13:30 - 14:30 PST * Feb 23 06:30 - 07:30 KST * Duration of downtime: 20 minutes during the maintenance window * Purpose: major version upgrade of the database (bi-yearly) * Service impact * Full outage (APIs will get 5xx errors) during the downtime * Announcements, GDPR will be stopped for an hour beforehand * Affected product: Chat, Desk, and Calls