All Systems Operational
Uptime over the past 90 days. View historical uptime.
Sendbird Singapore server Operational
90 days ago
99.99 % uptime
Today
Sendbird Chatbot Singapore server Operational
90 days ago
99.87 % uptime
Today
Sendbird Business Messaging Singapore server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 4, 2024

No incidents reported today.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024
Bot is not responding intermittently
Resolved - The Chatbot servers have returned operational.
Nov 29, 21:15 GMT+08:00
Investigating - We're experiencing an elevated level of errors and are currently looking into the issue.
Nov 29, 21:10 GMT+08:00
Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024
Bot is not responding intermittently
Resolved - The Chatbot servers have returned operational.
Nov 26, 15:07 GMT+08:00
Investigating - We're experiencing an elevated level of errors and are currently looking into the issue.
Nov 26, 14:47 GMT+08:00
Nov 25, 2024

No incidents reported.

Nov 24, 2024
Database maintenance
Completed - The scheduled maintenance has been completed.
Nov 24, 06:01 GMT+08:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 06:00 GMT+08:00
Scheduled - Date and Time: Nov 24th (Sun) 6:00 AM SGT
Nov 23rd (Sat) 10:00 PM UTC
Nov 24th (Sun) 7:00 AM KST

Duration: Less than a minute

Purpose: Reboot DB cluster as part of regular maintenance

Product Impact:
Chat: Full outage with 5xx errors for less than a minute
Desk, Calls: Partial outage - APIs related to User or Authentication can face 5xx errors for less than a minute

Product: Chat, Desk, and Calls
Nov 22, 05:36 GMT+08:00
Nov 23, 2024

No incidents reported.

Nov 22, 2024
Bot is not responding intermittently
Resolved - The Chatbot servers have returned operational.
Nov 22, 05:28 GMT+08:00
Investigating - We're experiencing an elevated level of errors and are currently looking into the issue.
Nov 22, 05:27 GMT+08:00
Nov 21, 2024

No incidents reported.

Nov 20, 2024
Bot is not responding intermittently
Resolved - The Chatbot servers have returned operational.
Nov 20, 06:29 GMT+08:00
Investigating - We're experiencing an elevated level of errors and are currently looking into the issue.
Nov 20, 06:27 GMT+08:00
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